I have an aging PC with old software so I thought I might be wasting my money trying to find out what was blocking my virus protection updates. I hired our IT guy but he couldn't find anything wrong (charged me anyway). Then I took a chance and contacted Steve's PC Service. Steve was able to identify and correct several serious problems, including removing a Trojan virus in a short time. I am very grateful that, because of Steve's knowledge and skill, I don't have to buy a new computer yet.